Terms & Conditions

absoluteDogs Ltd Terms & Conditions

absoluteDogs is a trading name for absoluteDogs Ltd

Joining The absoluteDogs Training Academy
Joining the academy is easy and we have tried to keep it as straight forward as possible. When you sign up you will be taken to a checkout page where you can enter all the requested information. Once this information has been submitted and your first payment has been processed you will receive an email from us with your login details to the academy. In the unlikely event that your login details do not arrive in your inbox we ask that the first thing you do is check you spam folder, if they are not there please use the contact form below to contact us.

Payment Terms

We accept payment made by all major credit or debit cards. All payments made through our website are taken on our behalf by a secure 3rd party making them completely secure. At the point of card detail entry customers will have been redirected to a secure payment page.

Privacy Policy

Our privacy policy is simple; we will not sell or share your personal information to any third parties. From time to time we may email our customers with information of current offers and new products. You will only receive these emails if you have chosen to receive them when checking out or if you have signed up through one of our mailing list opt in forms.

Complaints

We hope our customers never have a reason to complain, we are highly committed to offer an excellent standard of customer service. However should a customer have a compliant please contact us via our online form below.

We will always acknowledge complaints within 2 working days of receiving them. We hope to have a positive outcome from any compliant received and we aim to resolve them on the day of dealing with them. If they can’t be resolved on the same day please allow us a maximum of 14 working days to resolve any complaints. We will keep you updated on a regular basis.

Refund Policy

Here at absoluteDogs we believe that the Training Academy offers so much value to you and your dog training that we are offering a 30 day money back guarantee. If within the first 30 days of signing up you are not completely satisfied with the Academy you can simply contact us through the contact form below or by logging into your account and we will process a full refund for you.

Contact Information

absoluteDogs, East Bowerland Farm, Okehampton, Devon, Ex20 4LZ

[email protected]